How to Send System Emails From Your Own Domain
You can configure Boardroom to send automated system emails (like client invitations and Story Sync notifications) from your own email domain. This article walks you through the setup process.
Boardroom Support Team
Last Update 7 months ago
Step 1 — Enter Your Mail Settings
Go to Settings → Mail Settings.
Fill out the following fields:
DNS Host (e.g., GoDaddy, Namecheap, Cloudflare)
Website Domain Name
Sender Name
Sender Email
Click Submit.
We’ll take it from here and will email you once your DNS records are ready.
Screenshot of Mail Settings Page:
Step 2 — Add DNS Records at Your Domain Host
After submitting your settings, you’ll receive an email from us containing 4 DNS records you need to add at your DNS provider.
These typically include TXT and three CNAME records required to authenticate your domain for email sending.
Follow the instructions in the email carefully, add all four records, and save your changes.
Step 3 — Verify Your DNS Setup in Boardroom
Once you’ve added the DNS records at your provider:
Return to Settings → Mail Settings.
Click Verify.
This will notify the Boardroom team to complete the final verification steps on our end.
Screenshot of Verify Screen:
Step 4 — Wait for Final Confirmation
After you click Verify:
Our team will complete the final domain authentication steps.
You’ll receive an email once everything is fully verified and your domain is approved for sending emails.
Screenshot of Verification Complete Screen:
You're All Set!
Once the setup is complete, all automated system emails sent through your white-labeled Boardroom portal will come from your own domain.
If you need help or run into issues, contact our support team anytime at [email protected]